Buy 4 or More & Get 20% Off

Buy 2 & Get 10% Off

Buy 3 & Get 15% Off

Get extra ₹100 off on your First Purchase

Frequently Asked Questions

Q. What is my size?
A. Refer to our Size Guide to find out which size will fit you best.

Q. The product I like seems to be out of stock, How do I get it?
A. All our designs and patterns are exclusive and limited. However, do reach out to us on support@Valklub.com and we will try our best to help you out! NEW ACCOUNT

Q. Is it mandatory to create an account on Valklub to shop?
A. It’s not mandatory to create an account to shop, you can shop as a guest user too. However, we recommend you to create an account so that it’s easier or you to checkout, review past orders and process returns.

Q. I think I have forgotten my password for my account on Valklub, now what?
A. No Worries!
1. Click on ‘Forgot your Password’
2. Enter your registered email address in the provided box
3. You will receive the reset email and you can create a new password with the link in the email, also check your junk mail folder if you cannot locate our email.

Q. How long for my Product to get delivered?
A. We are equally excited to have them reach you at the earliest. We assure you that you will receive it within 5- 7 business days from the day your order is placed.

Q. Do I have to pay shipping charges with my order?
A. Free shipping on orders above Rs. 599 and a nominal shipping fee of Rs.60 is applicable to orders below Rs. 599.

Q. How do I know if Valklub delivers to my PIN Code?
A. All our product pages have a space to type in and check if your pin code is serviceable along with additional information if cash on delivery is available and the number of days required for delivery. If your area shows unserviceable give us a shoutout and we will see what best can be done.

Q. How do I keep a tab on the status of my order ?
A. You will be receiving updates via SMS and email regarding the status of your order. Alternatively, a link will be sent to you by the courier company to track your order. If any further assistance is required, we will be happy to help you out. Reach us at support@valklub.com or use the whatsapp chat option on the website!

PAYMENTS
Q. What payment methods do you accept?
A. We support givers in every way. You can choose to pay via:
● Cash on Delivery
● Credit Cards
● Debit Cards
● Net Banking
● Cash Card
● Mobile payments
● Paytm
● Wallets
● UPI

Q. How safe is it to shop online using my Debit card or Credit Card?
A. Valklub guarantees that your details are completely safe with us. All information is sent encrypted to ensure total security of any sensitive information.

Q. How do I make a Cash on Delivery purchase?
A.Just check on the feasibility of Cash on Delivery for your pin. If yes, you can place your order and select Cash on Delivery, you will receive an OTP code to
verify your registered mobile number.

Q. Is there a charge/fee associated with the Cash on Delivery orders?
A. No, There is no charge/fee associated with the cash on Delivery orders.

Q. If I made a payment by card and then cancelled the order, do I get a refund?
A. Yes, of course, your money is safe and will be refunded within 3 days.